Terms of Use

The website www.zozefina.gr is the online store, which is the online presence of the jewelry and related products company called "CHASIOTI KYRIAKI", with TIN 104710305 DOI LARISSA and NR. GEMI 026710440000. The headquarters of the company, which will be called “The Company”, is located in Larissa, street  Afxentiou 49, 41221, tel.2410232225 and e-mail [email protected]

This e-shop offers to all our customers, as well as to all internet users, immediate information about the products offered by our Company, the materials used, their capacity, as well as the ability to make their purchases online, either by purchasing one of the products already present on our website, or by placing special orders according to their preferences.

Using the online page of www.zozefina.gr  by the visitor/user requires the unconditional agreement of the following terms of use, which apply to all of its content. Any user who enters and makes use of the services of the online store www.zozefina.gr  it shall be deemed to consent to and unreservedly accept the conditions set out here, without exception.

The visitor/user must read these terms carefully before using the services of the website and if he does not agree with them in full or in part, he must in any case not make use of the services and their content and refrain from using the online store and from any transaction with it.

These and applicable terms may change unannounced, so we recommend that users check our website frequently to review any changes to the applicable terms.
Continuing to use www.zozefina.gr  even after any changes, it means the unconditional, on behalf of the visitor / user, acceptance of these terms, without any exception and without requiring any other action. If there is any part of our website or these terms, that you, as a visitor, do not understand, or if you have any questions about our products, please contact us at: [email protected]

By using this website and/or placing an order through it, you undertake:

1. Use the website only to submit legitimate queries or orders.
2. Do not place false or fraudulent orders. If we reasonably consider that such an order has been submitted we have the right to cancel it and inform the competent authorities.
3. Provide us with your e-mail address, your postal address and/or other contact information correctly and accurately. You also accept that we may use this information to contact you should this prove necessary (see below). Privacy Policy). If you don't give us all the information we need, we can't forward your order.

By placing an order through the website, you guarantee that you are at least 18 years old and that you have the legal ability to enter into binding contracts.

APPLICABLE LAW AND OTHER CONDITIONS

The terms and conditions of use of the website, as well as any modification or change  are governed by Greek, Union and international law.These General Terms and Conditions of Transactions are intended to express in a clear, clear and understandable manner, in compliance with the principle of good faith and the provisions governing the validity of legal acts under the Civil Code, the terms governing and regulating the relations of the Company with the individual visitor and/or customer of the e-shop in accordance with p.d. 131/2003 on ‘Adaptation to Directive 2000/31 of the European Parliament and of the Council on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce)’ and Law. Directive (EU) 2011/83. The adaptation of Greek legislation to the provisions of Directive (EU) 2011/83 was carried out with the adoption of Joint Ministerial Decision G1-83 No 91/2013- (Government Gazette No 2144 B’) on consumer rights, as amended by SWD No. 27764oic/2014 (Government Gazette 1470 B'), with which they were added to N. 2251/1994, Articles 3 to 4, which deal in particular with matters relating to consumer rights in distance contracts.

If one or more of the following expressly mentioned Terms of Use are in accordance with the applicable law - in any way - totally or partially invalid, then the affected terms or parts of them cease to be valid automatically, are removed from the present without being a constituent part of the contract and without in any case affecting the validity of the other terms. This is the entire agreement between the manager of the e-shop and the visitor/user of its pages and services and binds only them. These Terms of Use are considered by the parties to be material, accept their adherence and waive their right to challenge any of them. In any event, failure to exercise any right of the Company cannot be interpreted as a waiver of that right.

Herein it is expressly agreed and agreed that any dispute arising out of the application of these terms in the navigation or general use of the website  www.zozefina.gr  and transaction with the online store, if not resolved out of court, governed by Greek law and is entered for trial in the competent courts of Larissa.

Alternatively, you can contact the independent authority “Consumer Advocate”, at http://www.synigoroskatanaloti.gr/ or the European Alternative Dispute Resolution Body, on the relevant Online Dispute Resolution (ODR.) platform of the European Commission: http://ec.europa.eu/consumers/odr.

AMENDMENT OF TERMS AND CONDITIONS

The Company reserves the right to modify or renew unilaterally these terms and/or rules and/or conditions of transactions from the online store, made through it without prior notice, in accordance with its needs and practices. It undertakes to inform visitors/users of any change by posting the new terms and conditions on this website. It is specified that the change of terms does not cover orders that you have already made.

MODIFY WEB PAGE

The Company has the right to select, display, modify, withdraw and resell the products of its suppliers without prior notice. The same has the right to do in its discounts/offers as well as in its pricing policy.It also reserves the right to modify its website by adding or removing any item and information contained therein without notice. This is why users/visitors are advised to visit our website at regular intervals, so that they can be informed about any changes. The Company is not responsible for any accidental errors of this website in photographs, prices and features of the products listed.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The entire content of this website (including the distinctive titles, trademarks, ideas, texts, graphics, images, photographs, drawings, software, links, newsletter, services and other files), except the explicitly mentioned rights of third parties (copyrights of third parties, partners and institutions) constitutes intellectual property, distinctive features/ title, signs, symbols, signs  and trade marks of the Company, are property of the Company and are protected by the relevant provisions of Greek law, European law and international conventions on trade marks and industrial and intellectual property.  under no circumstances should they be construed as a transfer or license or right of use.

Copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the actual content provider, any reproduction, republication, downloading, announcement, dissemination or transmission or any other use of the content of the website www.zozefina.gr  by any means or means for commercial or other purposes and in general any kind of action on the commercial, financial and all kinds of records of the company, is allowed only upon prior written permission of the website's administrators www.zozefina.gr  or any other legal copyright holder included. The other products or services mentioned in the online store and bearing the marks of the respective organizations, companies, partners or bodies, are their intellectual and industrial property and therefore they are responsible for them.

GUARANTEE

The Company guarantees the quality of its jewelry and other products. Products that may be modified, repaired, installed or added by the buyer himself are excluded from this guarantee. The guarantee shall not apply to damaged or damaged products resulting from the transport or due to improper and inappropriate use.

The warranty is provided without a time limit. However, the repair, repair or replacement of the products by the Company is possible with additional charge, following a new agreement with the customer.

PARTY LIABILITY/LIMITATION OF LIABILITY

The user/visitor of the website www.zozefina.gr , by accepting these terms of use and browsing the online store, declares responsibly that he/she has the legal capacity to conclude this contract, that the personal information he/she has completed is accurate and true, that he/she makes use of the online store under the terms and conditions mentioned here and that the products he/she orders are for personal use.

Also, the user / visitor agrees and accepts that he is financially responsible for all use of the online store, as well as for the use of the account, created by others, including the settlers with the user. Thus, it agrees and accepts to supervise any use of the online store, which is made by minors or by persons who do not carry legal capacity using the user's account or name. The Company cannot assume any responsibility regarding the verification of the legal capacity of its visitors or buyers. Therefore, if a person does not have the legal ability to order products from the Company's website, his legal counselors (parents, guardians) will take responsibility for this order and, above all, its repayment.

The store takes all appropriate measures so that the data and information contained on its website are complete, accurate and reliable and every effort has been made to better and as accurately as possible display the displayed products by viewing photos, descriptions and comments of each product. However, this website may contain errors or modifications of a typographic, numerical or graphic nature. The Company does not guarantee and bears no responsibility for the accuracy, correctness, completeness and reliability of the information received by the user through its website and is not liable to the users for any damage due to their incorrect and inaccurate nature. In any case, the Company guarantees the timely information of the final consumers about the unavailability of the products, in which case it assumes no further responsibility.

The Company in the context of its transactions from the online store is not liable and is not liable to indemnify for any damage or damage resulting from the cancelation of orders, the non-execution or the delay of their execution, for any reason. The Company shall not be liable for any loss or delay if the non-fulfillment of its obligations is due to force majeure events (e.g. bad weather conditions, strikes, etc.), that is to say in events that do not fall under the will and control of, and it would not be possible to predict, as defined by the Greek legislation.

In no case shall the Company be liable in civil or criminal law for any damage (positive, special or consequential, which is indicative and not restrictive, disjunctive and/or cumulative, consisting in loss of profits, data, lost profits, monetary satisfaction, etc.), which may be suffered by a visitor of the online store or by a third party for a reason related to the operation or not and/or use of the website and/or inability to provide services or and/or products and/or information made available by him and/or any unauthorized third party interventions in products and/or services and/or information made available through him. In particular, the Company is not responsible for the delay or inability to use its site or for any errors in the transfer of data or information (destruction of files, storage of viruses, etc.). The responsibility for the publication or transfer of any content from the user/visitor/customer through the services of our website, belongs exclusively to the same person. Under no circumstances is our website liable for any error or damage that may arise from the use of any content transferred or posted by the user.

The user agrees not to make use of the website services for:
a. posting, publishing, sending or transferring any material that is illegal, threatening, offensive, abusive or infringes on the personal data of third parties
b. posting, publishing, sending or transmitting by other methods to install any form of material (e.g. text, image) that infringes intellectual property rights or to install unauthorized promotional advertising
c. suspension, publication, dispatch or transmission by other means, which infringe any intellectual property rights or other rights of third parties
d. suspension, publication, dispatch or transfer by other means, of any material containing digital viruses or any other electronic codes, files or programs designed to destroy, damage or restrict the operation of any software or computer equipment
e. in any way infringes the privacy and individual rights of other users or causes harm to minors

The user understands and accepts that, our Company bears no responsibility for acts or omissions of third parties and particularly unauthorized third party interventions in products and services or information available through  Any use contrary to the above terms, entitles our Company to proceed to the immediate termination of the user account. The Company cannot be held responsible for the products that will be sold through its website, especially if there is no compliance with the instructions for their use.  claims which the buyer or a third party will make incompatible with the conditions of compliance.

PRODUCT PRICES

The sales prices of products in euros (€) mentioned on the Company's website are the applicable at the time of placing the order from the buyer, including VAT and any other taxes. The sales prices of the products can be modified at any time by announcing them on the website. The prices are for products available in our store and the various offers are valid until stocks are exhausted.

These prices do not include shipping costs, which are invoiced in addition to the price of goods purchased. Ordering products automatically imposes an obligation to pay the amount of the order on the part of the consumer. Pricing of products is made at the price of the products at the time of submission of the order by the consumer.

The availability of the products is notified to the buyer at the time of placing the order with a personal message, which the buyer is required to confirm. In any case and in the possibility of total or partial unavailability of products after an order, the customer will be informed by telephone on the contact phone that he has registered at the time of registration or by personal message in his e-mail contact.

ORDER FULFILLMENT

Each order means the acceptance of the General Terms and Conditions of Sale and acceptance of the Terms of Use of the website, Personal Data/Privacy and use of Cookies without any reservation regarding these terms and any special agreements between the parties.

The order is concluded:
A)Through online order following the steps: The consumer registers on the store's website by filling in his/her name and e-mail address on the corresponding form, and also sets his/her personal password on the website. He will then receive a confirmation message from the store in his e-mail. In order to place an order, fill in the relevant form the necessary information for the conclusion of the contract. The completion of the order is accomplished by the unconditional acceptance of these Terms of Use and the final submission thereof. Until the point of final submission, the customer can cancel the order to be completed at any time.From the moment of final submission and afterwards, the cancelation is made in consultation with the customer by telephone or by email to [email protected] with indication “Cancel Order” and its code, if the order has not yet been shipped. If the order has been shipped, the return costs are charged to the customer. After the order form is sent the consumer receives a copy of the order, which can be saved and/or printed, including:

• the full name and address of the store.
• the essential characteristics of the good. price, quantity and transport costs and value added tax, if not included in the price.
• the method of payment, delivery and execution.
• the duration of the offer or price.
• the right of withdrawal, in particular the conditions and the manner in which the right is exercised, and in a separate form for the declaration of withdrawal.
• information on after-sales service and existing guarantees.
• the order code under which he can track the progress of his order.

B) By e-mail, by sending a message to [email protected] or by following the relevant application of the website in the "Contact" option, where you fill in the corresponding form. This method consists of ordering a custom item, which requires either modification or special manufacture by the store (e.g. rings or ring modification in a specific number). Further to your message, we will personally contact you through any appropriate means in order to achieve the best and fastest possible service.

It is the buyer's responsibility to correct any errors in the order. Once the buyer confirms his order, he is deemed to be aware of and has fully and unconditionally understood the applicable General Terms and Conditions of Sale, the prices, the proposed time and delivery costs for the volume and the quantities, as well as the proposed products for sale and purchase by the buyer. The completion of the product ordering process requires payment of the cost of the order by the consumer/customer.

The Company reserves the right to cancel or suspend the entire order or its delivery, whatever its nature and level of execution, in case of non-payment or partial payment of any amount of money due by the buyer, in case of fraud during payment or in case of fraud or attempted fraud in the use of its page.

RETURN/ REPLACE POLICY

By supporting e-commerce, the Company enables you, through the completeness of the descriptions of which it posts on its pages, to enjoy the privilege of direct contact with the products it offers from your computer screen quickly and easily.Wanting to highlight the benefits of using the Internet in our daily purchases, below we list the terms and conditions of return of products.

Failure to comply with the contract, i.e. the existence of actual defects or the lack of agreed properties, regardless of the Company's liability, give the buyer the rights to repair the product or replace it or proportional to the defect reduction of the price (upon consultation with the Company) or withdrawal from the contract. The above rights, however, are provided to the buyer, while excluding the application of the provisions of the Civil Code for the non (or incomplete) performance of the contract.

The purchaser shall have the right to request repair or replacement of the product without delay if the product does not meet the quality description or expectations or is inappropriate for the purpose of the contract and during its intended use or is unsuitable for normal use. This is particularly the case in cases where the product has a real defect, or where an item other than the one ordered is delivered or is delivered in the wrong quantity or in damaged packaging. The right to choose between the above options belongs to the buyer, who may choose with a clear, unconditional, irrevocable and addressed to the Company his statement and in accordance with his interests, or even let the Company choose that way of removing the non-compliance of the matter in the contract. The right to choose one of those modes shall be exercised once by the buyer and shall be exercised in a proper manner.

In any case and regardless of the existence of defects, the buyer has the right to return the jewelry - products within fourteen (14) calendar days from the date of receipt, together with the packaging  documents, such as proof of purchase, warranty, etc. In this case, the buyer only bears the direct cost of returning the products (transport costs).

You can inform us of your request by phone 2410232225  or at the email address [email protected] On the same day of the request or the next business day we will send to your place the cooperating with our Company a courier company to receive the product for return, free of charge if it was a defective product, or at a charge of 2,5 € for other products, if you are in Greece.

Returns are not accepted for specific products that are manufactured and shipped on order, such as products that have been engraved or processed to customer's order. Purchases made with gift cards or sent as gifts can be exchanged for other products, but cannot be redeemed for cash.  With regard to branded products, such as watches, etc., the respective delegations are responsible for any damages.

By returning the product, you have the following options:

• Order another product of your choice - equivalent to the first or largest - from our online store, with free shipping costs in Greece. The amount that corresponds to the value of the returned product will be deducted from your new order.
• To keep credit in your name, which will be removed from your next order. Please note that the credit has no end date. Ask us to refund the money corresponding to the value of the product you are returning. In this case the company will pay within a reasonable time the amount of your order to your bank account, simply indicating to us the IBAN of your account. From the amount deposited in your account will be deducted the shipping and return expenses of your order.
• Change the product in the physical store of our company in Larissa.

The product to be returned must be in its original packaging, in the condition it was delivered to you, without the paper label being removed and having been worn only for rehearsal and not for use. It should also be well packaged so as not to suffer damage during transportation. Jewelry that is returned and does not meet the above terms and conditions of return of products will not be accepted.

The store is not responsible for any loss or damage of the product during the return transfer. The purchaser shall be liable for any reduction in the value of the products only as a result of the management of the products other than that necessary for the determination of the nature, characteristics and functioning of the goods. In the event that the products are returned damaged or incomplete, the Company has the right to claim compensation from the customer, the amount of which will be determined by the condition of the products, and to proceed unilaterally to partial offsetting of this claim against the customer's claim.

The unconditional (express or implied) receipt by the buyer of damaged or defective packaging of the package, establishes exemption of the Company from the relevant liability. To this end we recommend in case you realize that the package is damaged to return it to us without opening it, so we can replace it unevenly.

In addition to the rights conferred by the return policy, all rights applicable to consumers under the applicable provisions and laws relating to the sales contract, as well as any rights arising in relation to the terms of the product guarantee, shall in any event be recognized.

RIGHT OF WITHDRAWAL

The buyer has the right to withdraw within fourteen (14) calendar days, returning the product to its original condition, without incurring any costs, except transport costs. That period shall begin on receipt of the products. The buyer is obliged to return the product without undue delay and in any event within fourteen (14) calendar days from the day on which he announced to the supplier his decision to withdraw from the contract. The above deadline is met if the buyer sends the product back before the deadline expires.  In case of exercise of the right of withdrawal by the buyer, the Company is obliged to repay the amounts paid to him by the consumer within fourteen (14) calendar days from the return of the product to the buyer. The exercise of the right of the consumer may be provided that:

• It does not refer to a product manufactured according to the specifications of the buyer or clearly personalized, such as jewelry that has been engraved or imprinted, or modifications or product that is not present in our catalog.
• Complete and send the relevant withdrawal form that is given to him when the order is made.
• The product has not been worn or used beyond the test, no parts of the product have been removed and no modifications to the jewelry have been made.
• The "Zozefinajewelry" store tags and product labels have not been removed or damaged in any way.
• All accompanying documents of the product, such as warranty, instructions for use, and original sales document, are returned. -The product is shipped in the packaging to which it was received.

An e-mail message is sent to the email address [email protected] with a “return” indication and an order code reference. If the consumer has paid any amount charged by the Company for the shipment of the product to him and the shipping costs for the return of the item. In case of timely cancelation of the order the money will be refunded and paid within fourteen (14) calendar days, from the day when the Company was informed about the decision of withdrawal, in a personal account that you have indicated to us, after contacting our company, depending on the way the initial transaction was completed and the payment was made.

In particular :

• If you prepaid your order with PayPal, once we receive the products back we will refund the money  your PayPal account.
• If you prepaid with a credit card, upon arrival of the products in our store, the charge of your card is canceled and the money is credited to your account.
• If you had chosen cash on delivery  or bank deposit in all 2 cases it is necessary to indicate to us the IBAN of your account where the money of the returned products will be credited.

The Company may withhold the refund until the product is returned or until the consumer provides proof that he sent back the product.

The right of withdrawal shall be excluded after the expiry of that period. Furthermore, the right of withdrawal by the buyer is excluded if after the product has been received and before the withdrawal has taken place, the product has been destroyed in whole or in large part, lost or substantially deteriorated by accident, and if the product has been processed by the buyer. Accordingly, the buyer is obliged to compensate the Company.

PRIVACY AND PRIVACY POLICY

Our Company's primary concern is the provision of high standards services with respect for the rights, fundamental freedoms, privacy, the confidentiality of communication, as well as the personal data of the consumers/visitors of our website. In order to provide you with the best and best quality services, we collect certain personal data concerning you, after your express consent and after you have received full knowledge of your rights, so we take all appropriate and necessary measures under the law, adopting modern technological procedures, advanced technical equipment and software.

The Company respects and strictly observes the institutional framework regarding the management and protection of the individual from the collection and processing of personal data, as guaranteed by the relevant provisions of international, European and Greek law, namely Regulation (EU) 679/2016 and Law 4624/2019 on the Data Protection Authority Personal Data(measures implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and incorporating into national law Directive (EU) 2016/680 of the European Parliament and of the Council 27 April 2016 and other provisions.)’, as well as the decisions of the Personal Data Protection Authority (DPA). Any future change to that institutional framework shall be the subject of this Convention.

You hereby give your express consent to the collection and processing of your personal data above, without which we cannot offer you our services, while you may recall or modify it at any time. We reserve the right to change the terms of protection of personal data without notice, in accordance with the applicable regulatory framework. Please check these terms at regular intervals for any changes, as your continued participation in our services implies your acceptance of all possible modifications.

In any case, the Company expressly declares that any collection, processing and/or storage of data concerning you is done in accordance with the applicable institutional framework and only upon your express and unconditional specific consent and solely for the purposes and to the extent required for the operation of this e-shop and the provision of the individual services you have requested.

The Company expressly declares that it will not make any unlawful and non-specifically authorized use of your personal data by you, and in no way will it disclose, disclose, sell, lease, transfer or exchange your personal information and information to any third party (natural or legal person) not related to the Company, without your express, unconditional and specific consent to it, except in the cases where:

• The notification is necessary for the execution of your order, such as for example cooperating courier companies, who need the information for the safe and timely delivery of your orders.
• Notification is mandatory by law if legal obligations arise or if the Terms of Use need to enter into force.

Although your access and navigation to this e-shop is possible without revealing personal data, however in order to access the various services provided by this website of our Company you may be asked for personal identification data (name), contact details (e-mail address, contact phone) and sometimes login information.

Specifically, the necessary data we collect from you are for the following limited purposes:
For the initiation and processing of the transaction between us, as well as for the case of any returns, it is necessary to disclose personal identifiers (name), contact details (shipping address, phone, email address), tax identification and login information.
To manage queries, any complaints and problems that may arise.
In order to receive updates and offers from our Company, after you give your consent (newsletter registration).
To create a member account in order to carry out your subsequent orders without having to re-enter your details.
In order to measure traffic, set up order history and buying interest in order to improve services or maintain an internal accounting record, the Company may collect information from your computer's operating system, your browser and the address of your internet provider (IP) when you navigate the online store using your personal account.

The processing of user data by our Company is confidential. Our Company takes appropriate organizational and technical measures for the security of users' data and their protection from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unfair processing.

The Company expressly declares that the processing of your data is carried out either by the Company's specially authorized personnel, or through computer systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to confidentiality and data protection, carry out tasks that are necessary to achieve the objectives strictly related to the use of our website, its services and the sale of products through our website. Your personal information in extremely rare and special cases may also be shared with affiliated companies, in order to support, promote and perform your business relationship with us, but always under conditions that ensure fully and unequivocally that your personal information does not undergo any illegal processing. With the businesses with which we cooperate, we maintain the following with respect to your personal data:

• We provide only the information needed to perform their specific services.
• They may use your Data only for the exact purposes we define in our contract with them. -We work closely with them to ensure that your privacy is respected and protected at all times.
• If we stop using their services, any of the data concerning you will be deleted or made anonymous.

The visitor reserves the right to object to or delete from such actions at any time. Data is transmitted to third parties for the proper execution of contracts in the following cases:

• For the delivery of goods to transport companies and postal service companies, as defined by placing the order.
• For the payment of goods to domestic or foreign payment service providers (e.g. PayPal) or banking institutions, which are determined when placing the order. During the payment process, no payment information during this transaction, such as credit card numbers, is recorded or stored.

The design and selection of technical means and information systems, as well as equipment for the provision to users of our Company's services, are based on the basic criterion of processing as few personal data as possible. In summary, we ask for only as much information as we need in order to enjoy a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences. Therefore, the processing is limited to what is strictly necessary, collecting no more data than is required each time in view of the purposes of the processing, and is accurate and, if necessary, updated and maintained in a form that allows identification of their subjects only during the period required, for the realization of the purposes their collection and processing. Our Company records the contracts with the consumers / users of this website, within the institutional frameworks and with the aim of smooth order processing. Consumers can access them if specifically requested.

Your personal data are only retained for as long as necessary for the purpose for which they were collected, in accordance with the principles of data minimization and limitation of the storage period, and in any case for a period not exceeding five (5) after the end of our contractual relationship. We retain your personal data for legitimate, tax and essential business purposes, such as maintaining the performance of our service, making business decisions based on data about new operations, complying with our legal obligations and resolving disputes.

If you request it, we will delete your personal data so that it is no longer possible to identify you, unless our legislation permits otherwise or requires us to retain certain personal data, including cases such as:

• If there is an unresolved problem with your account, a claim or dispute that has not been resolved, we will retain the necessary personal data until the problem is resolved
• Since we must retain your personal data for legal, tax, audit and accounting purposes, we will retain the necessary personal data for the period required by the applicable legislation, and/or
• Where necessary for our legitimate business interests, such as preventing fraud or maintaining the security of our users.

Users of this website at the stage of data collection shall be informed in an appropriate and clear manner about the purpose of the processing and the recipients of their data. At any time during the retention or processing of your data, the user shall retain the following rights, in accordance with applicable law:

• Right of access : you have the right to be informed and request access to your personal data that we process
• Right of rectification : you have the right to request that we modify or update your personal information if it is incorrect or incomplete
• Right of erasure : you have the right to ask us to delete your personal data
• Right of restriction : you have the right to request the temporary or permanent cessation of the processing of all or some of your personal data
• Right to object: you have the right to object at any time to our processing of your personal data, based on reasons related to your personal situation
• Right to data portability : you have the right to request a copy of your personal data in electronic form and to transmit this personal data to the service of a third party; and
• Right not to be subject to automated decision-making : you have the right not to be subject to a decision based solely on automated decision-making, such as profiling, if the decision would have legal implications for you or other equally important consequences.

If you have questions about the protection of your privacy, your rights or how you can exercise them, please contact the Data Controller at the contact information available on our website. We will respond to your request within a reasonable time, and in any case within one (1) month, after we verify your identity. You can also contact and complain to the Data Protection Authority. The data to be stored due to legal, institutional or contractual obligations to retain commercial documents will remain in a secure environment for the duration required by the legislation.

Credit card details are not stored in our company's storage media during the transaction but are registered directly in the safe environment of our partner online payment service  who is responsible for routing the cards.

Our Company complies with the protocol SSL (Secure Sockets Layer), which is today the global standard on the internet for the certification of websites (websites) to web users and for the encryption of data between web users and web servers (web servers). An encrypted SSL communication requires all information sent between a client and a server (server) to be encrypted by the sending software and decrypted by the accepting software, thus protecting personal information during their transfer. In addition, all information sent with the SSL protocol, protected by a mechanism that automatically verifies if the data has changed during transfer.

Our Site Services may include links to third party websites in the future, to which our users may be transferred. We inform that we are not responsible for the privacy practices of these third party websites. We encourage our users/visitors to read the data protection statements/policies of any third party website to which they are linked by our site.

USE OF COOKIES

To provide better services and improve user experience, this website uses cookies. Cookies are small text files that a website stores on the user's/visitor's computer or mobile device (Smartphone, tablet, etc.) when they visit it through the browser. In this way, the website remembers the actions of users and their preferences (such as login, language, font size and other display preferences) for a period of time, so there is no need to re-enter these preferences every time they visit the website or browse its pages. The use of one or more cookies further helps to understand the behavior of users, to optimize the services provided by us. Cookies help the monitoring, performance and traffic of the website. In no case do cookies store your personal information or information, which will allow any third party to contact the visitor of the website, by email, by phone, etc. In addition, with the use of cookies there is no access to the documents or files of the visitor's computer - user. a) The strictly necessary cookies: The necessary cookies are crucial for the proper functioning of the website, and allow users to browse and use the functions of this website unhindered (eg session cookies). These cookies do not detect and store your individual identity while they are deleted once you leave the website. Without these cookies, the effective operation of the website is not possible. Moreover, without these cookies functions such as logging in to an account created by the user, online product purchases and online payments are impossible. b) Performance cookies are related to the collection of information about the behavior of users when they navigate the website and store information about the usage and performance statistics of the website etc. The purpose of these cookies is to collect information that improves the website and browsing it. c) Usability cookies store usage data of this website which are displayed on a subsequent visit to this website, thus facilitating the user. These data are not available when visiting third party websites by the user. d) Third party cookies, such as Google Analytics services, Google Analytics service a website analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze how users use the website, demographics, accessibility technologies and more. These cookies are governed by Google's privacy policy that you will find here.

TERMS OF USE OF NEWSLETTER SERVICE

The website www.zozefina.gr in the context of the services it provides to the user / customer the possibility, if he/she wishes, to receive informative messages (newsletter) of the website in his/her e-mail by submitting the details of his/her e-mail address, in the corresponding field. If the user ceases to be interested in receiving the informative messages, he/she is given the opportunity to declare his/her wish to cease sending them through the e-mail sent to the information sent by www.zozefinajewelry.gr 

CONSUMER CODE OF CONDUCT FOR ELECTRONIC COMMERCE

The Code of Consumer Ethics for E-Commerce, as formulated on the basis of the Ministerial Decision of the Minister of Economy and Development in the Greek Government Gazette (22/03/2017, No.Foil 969), is published by our online store www.zozefinajewelry.gr  and you can read it entirely by clicking here

GENERAL PROVISIONS

Our Company may, at its sole discretion, terminate immediately any agreement with you under these terms at any time, informing you and/or, if you have a login account, canceling your membership and access to your account. Our Company may even suspend your use of its Services without notice at any time, without any liability to you.

By these terms you acknowledge that your unauthorized use of the Services may result in irreparable damage to our Company and/or its licensors and affiliates, for which any financial compensation would be insufficient. Therefore, in the event of such unauthorized use, we and our licensors/partners (as appropriate) will have the right to request, in addition to any other available remedies, promptly take injunctive measures against you, prohibiting you from any further use of the www.zozefina.gr Services

The nullity or non-enforceability of any provision (in whole or in part) of these Conditions shall not affect the validity or enforceability of the remaining provisions (in whole or in part). All or part of any provision which is considered by a competent court to be invalid or unenforceable shall be deemed to have been deleted from these Terms.

These terms apply to you personally. You shall not be entitled to assign these Terms, in whole or in part, to any third party without our prior written consent. These Terms represent the overall agreement between us and you and supersede all and any previous terms, conditions, agreements and arrangements with respect to your use of the www.zozefina.gr Services 

We will act immediately if there are indications that any User Content is in breach of these terms. In the event you know or suspect that any illegal activities are being performed, or know or suspect that any works belonging to you have been violated, please write to us at [email protected], and note your letter to our “Legal Counselor”. Any failure by us to enforce any of these terms shall not constitute a waiver of them or the right to enforce any of these terms at a later stage. Any persons not party to these terms shall have no right to enforce any provision of these terms.